Aculab’s VoiSentry speaker verification system enables the simplicity and convenience of verifying by voice as an alternative to agent-led ID&V. VoiSentry facilitates an unobtrusive and intuitive customer experience, in addition to offering enhanced fraud security, plus time and cost savings for the contact centre.
VoiSentry features a scalable and flexible architecture that can be exploited to build a complete authentication solution, including a multi-factor authentication capability. VoiSentry is inherently resistant to spoofing, but can also be configured to prevent replay attacks by the use of prompted, randomised digit-strings as the access phrase, with simultaneous ASR and text-independent speaker verification.
Gateways, Aculab Cloud and more
Aculab is an innovative company the offers deployment proven technology for many telecoms related applications. Its gateway products, including the ApplianX range, offer ease of use and “install and forget” reliability. Aculab’s latest offering, the ApplianX AP Gateway, includes a high-spec VM, enabling an OS and your own, or third party, software applications to be installed and run in the box alongside its IP gateway capability.
Aculab’s enabling technology serves the evolving needs of automated and interactive systems. Whether on-premise, data centre hosted, or cloud-based, Aculab offers development APIs for voice, data, fax and SMS, giving a choice between capital investment and cost-effective, ‘pay as you go’ alternatives.
Aculab Cloud allows you to create apps that make, take and interact with calls, handle inbound/outbound fax and send/receive SMS messages with no specialist telephony equipment needed. Aculab Cloud builds upon Aculab’s core competence by combining complex technologies into a powerful, flexible and easy to use platform.
Over 1000 customers in more than 80 countries worldwide, including developers, integrators, VARs and service providers, have adopted Aculab’s technology for a wide variety of business-critical services and solutions.