Kura provides award-winning outsourced contact centre services from its four locations across the UK. We’re in business because we want to help people to develop and reach their full potential. We’re building a culture that shifts the mind-set from focusing on “things and stuff” to “people and their behaviour.” We call this process “Crossing the Bridge.” Our vision is, to one day, be recognised as “Unrivalled in Developing People.”
Our software subsidiary, Inisoft, develops contact centre solutions which are sold globally and used by many leading brands. Our core products Syntelate and Syntelate XA were designed specifically with the agent in mind. Syntelate is our award-winning unified agent desktop used broadly with Avaya POM. Syntelate XA is our new omni-channel customer engagement suite that allows your agents to handle calls, emails, web chats, SMS messages, and social media interactions – all from the same easy to use interface. We’re backed by a number of partners across the globe; this means when you select us as your provider you’ll have cutting-edge technology at your fingertips.
Our unique proposition of combining great people with technology enables us to produce spectacular results for our clients. With a wealth of experience, our customers range from SME to Multinationals and include ScottishPower, Scotiabank and Vodafone.