Aculabâ€™s VoiSentry speaker verification system enables the simplicity and convenience of verifying by voice as an alternative to agent-led ID&V, and facilitates an unobtrusive and intuitive customer experience, in addition to offering enhanced fraud security, plus time and cost savings.
Cyara: customer smiles, delivered at scale.
KCOM designs and delivers communications and integration services across the UK. After listening to, and learning from o...
Kura provides award winning outsourced contact centre services from its four locations across the UK. Our software subsidiary, Inisoft, develops omni-channel customer engagement solutions, including unified agent desktops, which are sold globally.
Netcall helps over 700 UK customers transform the way they interact with clients. A flexible, can-do attitude and powerful customer experience (CX) solutions provide a winning combination to deliver first-class CX across channels.
With more than 420,000 customers—including 100 of the Fortune 100— and with deployments across a wide variet...
Plantronics is an audio pioneer and a global leader in the communications industry.
Praxidia, is the new global consulting and analytics division of Teleperformance.
The only global, end-to-end consulting-led specialist in proactive customer experience management