Directory

 

FILTERED BY: CALL CENTRE TECHNOLOGY

Aculab’s VoiSentry speaker verification system enables the simplicity and convenience of verifying by voice as an alternative to agent-led ID&V, and facilitates an unobtrusive and intuitive customer experience, in addition to offering enhanced fraud security, plus time and cost savings.

Cyara: customer smiles, delivered at scale.

Kura provides award winning outsourced contact centre services from its four locations across the UK. Our software subsidiary, Inisoft, develops omni-channel customer engagement solutions, including unified agent desktops, which are sold globally.

Netcall helps over 700 UK customers transform the way they interact with clients. A flexible, can-do attitude and powerful customer experience (CX) solutions provide a winning combination to deliver first-class CX across channels.

Praxidia, is the new global consulting and analytics division of Teleperformance.

The only global, end-to-end consulting-led specialist in proactive customer experience management

We combine service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.