THIS WEEK WE’LL BE DISCUSSING –OUTCOME FOCUSED ASSURANCE: WHAT ARE WE REALLY MEASURING?
 
Join us for July’s CCA Coffee Club as we explore the key differences between Outcome Monitoring and Outcome Testing—and why this distinction matters.
 
Topics we’ll explore include:
 
  • The distinction between process compliance and actual customer outcomes
  • Ownership and independence in assurance activities
  • When and how to apply automation and data analytics
  • Why clarity of roles enhances assurance effectiveness
  • How to report monitoring vs. testing results meaningfully
To join us please use the REGISTER button above and we look forward to seeing you there.