Capturing colleague views and feedback helps to build open and trusting relationships between employers and their people. 

For colleagues, self-expression and contributing to how the business can improve , often results in feeling valued, increased job satisfaction, greater influence and better opportunities for development. This is also important in creating inclusive and safe working environments.

The use of surveys and colleague focus groups is relatively common however often the feedback and results from this activity can quickly date.

  • How do you capture, report and learn from colleague feedback in relation to the quality of service being offered?
  • Are there other innovative approaches being tested to capture colleague feedback?
  • What has been tried before? What works and what doesn’t?
  • When faced with service pressures, how do you maintain engagement and keep the focus on colleague feedback programmes?

Please join us for this Best Practice Forum to explore how we can improve the way we capture and respond to colleague feedback.

Please follow the link above to register your attendance.