CCA
  • Membership
  • Accreditation
  • Training & Development
  • Awards
  • What's On
  • Partners
  • Thought Leadership
  • Resources
  • Contact Us
  • Ask CCA
  • Sign In

CCA Excellence Awards - Winner of Director of the Year 2018

A glimpse into what Joanne Mayer, Customer Operations Director, Co-op Bank means to her colleagues and what she brings to the organisation - a well deserved win.
Back to previous page

CCA Excellence Awards - Winner of Director of the Year 2018

  • 04 June 2020
  • Video
  • Sharon Johnston

Keywords
PEOPLE & HR EXCELLENCE AWARDS
Search
Latest Articles
  • Celebrating Purposeful Leadership: Women in Leadership Awards 202515 July 2025
  • CCA Summer Reading11 July 2025
  • Allied Celebrates over 15 Years of Excellence with CCA Global Accreditation for Customer Experience©25 June 2025
  • Leading with Purpose: Places for People sets the standard for Customer Experience Excellence18 June 2025
  • Reimagining the role of TMT in consumers' lives09 June 2025
Latest Resources
  • Future of Work Forum: Creating a Culture that Cares07 July 2025
  • Driving Customer Satisfaction Through Meaningful Conversations - July's Best Practice Forum01 July 2025
  • Spill the beans - Channel Shifting Customers to Online Services27 June 2025
  • Leader's Summit - June 2025 - The role of AI in shaping CX24 June 2025
  • Rethinking progression schemes in a Real Living Wage environment - June's Best Practice Forum23 June 2025

Ask CCA

Welcome to our Member Enquiry Service where we aim to assist you with any questions, concerns, or requests you may have.

Whether you need assistance with your membership account, want to explore additional benefits, or require guidance on how to make the most of our services, we are here to provide prompt and personalised support.

Your question or enquiry
Your Details
Privacy Statement
CCA takes your data privacy seriously and will not routinely share your information.
SUBMIT         CANCEL
About Us

CCA is the leading authority on customer contact strategies and operations.

CCA Global
20 Newton Place
Glasgow G3 7PY
+44 141 564 9010
cca@cca-global.com
www.cca-global.com

Latest News
  • Celebrating Purposeful Leadership: Women in Leadership Awards 202515/07/2025
  • CCA Summer Reading11/07/2025
  • Allied Celebrates over 15 Years of Excellence with CCA Global Accreditation for Customer Experience©25/06/2025
  • Leading with Purpose: Places for People sets the standard for Customer Experience Excellence18/06/2025
Sign up to our mailing list

Register to receive CCA member communications keeping you abreast of the latest events, news and developments in the network

© 2025 CCA, All Rights Reserved | Terms & Conditions | Cookies

Cookies

CCA uses cookies to enhance your experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on cca-global.com.
Please read our cookie policy for more information   ACCEPT & CLOSE

ARTICLE TEMPLATE!
...