CCA's events programme offers the latest case studies, research and expert insight to support customer service excellence.

CCA Annual Convention

CCA Annual Convention

For almost 25 years CCA Annual Convention has been the critical voice of our market place providing cutting-edge thought-leadership, proven strategies and leading examples of innovation and success. More than 15,000 delegates have benefited from participating in this ground-breaking event creating new mind-sets, new approaches and new service propositions for customers.



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