Priorities around shifting organisational culture and leadership mean businesses require to remodel, reinvent and repurpose their models of work to ensure everyone understands their role in serving the customer.
A global leader in business process management (BPM) and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technologypowered services in automation, analytics and digital transformation, with deep domain expertise focusing on back office processing, contact centers, traditional and digital customer care, and HRO solutions to deliver transformational impact to clients.
Part of the multi-billion-dollar conglomerate Hinduja Group, HGS takes a true 'globally local' approach, with over 41,110 employees across 59 delivery centers in seven countries, making a difference to some of the world's leading brands across nine key verticals. For the year that ended 31st March 2020, HGS had revenues of US$ 737 million.
Visit https://hgs.cx/ to learn how HGS can help make your business more competitive.
Priorities around shifting organisational culture and leadership mean businesses require to remodel, reinvent and repurpose their models of work to ensure everyone understands their role in serving the customer.
Part of HP’s portfolio of hybrid work solutions, Poly creates premium audio and video products so you can have your best meeting - anywhere, anytime, every time. With Poly, you'll do more than just show up, you'll stand out. For more information visit www.Poly.com.
The latest CCA CEO Industry Council Forum session took place at the Gherkin in London in association with partners HP Poly.
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