Join us at Capita, London for the second CCA Leaders’ Summit of 2024 designed exclusively for customer service and CX leaders.

CCA Leaders Summit Series are a programme of in-person one day conference sessions bringing together 100+ customer service and CX leaders across the CCA network. The focus of this summit will be confirmed un due course. 

At this event, we will:
  • Raise awareness of the most pressing issues, challenges, and opportunities impacting customer service leaders. 
  • Inspire you to lead your teams with confidence and vision.
  • Equip you with the knowledge and strategies needed to shape the future of customer service.
Reserve your complimentary passes or get in touch for more information.