CEO Blog

Dear Santa

Anne Marie Forsyth, CEO, CCA

Dear Santa

As 2018 draws to a close, it's been a tough one for many. There’s so much we could ask for but we don’t want to be greedy so we’ve tried to stick to the essentials.

  • A sprinkling of fairy dust to shine some light on Brexit
  • A halo of clever customer stats to show how good we really are
  • Some magic calm space every day to let colleagues recharge their empathy power
  • A big, magic crystal ball to predict who is knocking at the door and which digital channel they used to get there
  • A sprinkling of magic memory power dust on customers to help them remember pins and passwords
  • A magic time-wand to find some precious hours to plan ahead for 2019

And if there's any purchase left a big loud cheer for everybody who will be working hard on Christmas Day in emergency services and other organisations working hard to ensure that we all have a happy healthy Christmas!

Thanks Santa

Recent posts

March 2019

February 2019

Size matters 08/02/2019
Wise Counsel 01/02/2019

January 2019

Dizzy heights 25/01/2019
Return to sender 18/01/2019
It's a real effort 11/01/2019

December 2018

Dear Santa 21/12/2018

November 2018

Deal or no deal 30/11/2018
A change of view 23/11/2018
Oh what a night! 16/11/2018

October 2018

September 2018

A matter of choice? 21/09/2018