Vulnerability, fraud, inclusion, bereavement, youth banking: six UK banking challenges share one root cause. See what it is and how banks are closing the gap.
Vulnerability, fraud, inclusion, bereavement, youth banking: six UK banking challenges share one root cause. See what it is and how banks are closing the gap.
Key takeaways from Firstsource's Financial Inclusion panel as UK banking leaders discuss debt stigma, the 2028 curriculum change, AI in bereavement support and more
Motor finance leaders must act now. A practical guide to navigating the £8bn FCA redress challenge with speed, compliance, and operational precision.
What the water sector's regulatory shake-up means for customer operations, smart meter rollout, and the future of utility service delivery in the UK
A guide to supporting vulnerable customers through careful, empathetic complaint handling in financial services.
In association with
Firstsource
Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company (NSE: FSL,BSE: 532809), is a global intelligence partner to enterprises across banking and financial services, communications, media, technology, retail, utilities, and healthcare. Its inch-wide, mile-deep practitioners work collaboratively to reimagine business process management.
With operations across the US, UK, India, Philippines, Mexico, Romania, Trinidad & Tobago, South Africa, and Australia, Firstsource combines over twenty-five years of domain expertise with an agent-first delivery model to design, build, and operate intelligent enterprise operations. Through its Intelligence That Operates promise - powered by Kairos, the operating system that makes it real - the company unifies consulting, implementation, and operations into a single full-stack engagement and underwrites outcomes, not effort, turning deep domain intelligence into a compounding operational advantage for the world’s most regulated industries. (www.firstsource.com)
Contact:
Callum Brodie
Associate Director Marketing
Email: Callum.Brodie@firstsource.com
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