CCA Excellence Awards Judging Panel is made up of an independent group of professionals from all sectors across the customer service operations community.
All Judges must have at least three years’ experience in a senior management position and hold a current CCA membership.
Judges must be able to demonstrate a sound knowledge of operational processes and have multi-channel experience.
Judging will take place between July and September 2019 and all Judges will be invited to take part in a group session to understand the end to end process, how to score entries, expectations of feedback and time commitments.
Are you interested?
If you’d like to be considered as a Judge for the 2019 Excellence Awards programme please contact us to request the application form.