Upcoming Events

CCA's events programme offers the latest case studies, research and expert insight to support customer service excellence. Participants have the opportunity to network; learn from leading academics, practitioners and experts; benefit from onsite visits; and explore challenges and issues with like-minded colleagues.

05/12/2016 NB THIS EVENT HAS PASSED

Leadership in a Digital Age

THE TITANIC MUSEUM, BELFAST

To be effective leaders, to engage and inspire, to deliver the best customer experience - all these require that you can positively influence and connect with colleagues and clients at all levels across all decades. We will focus on how you can develop your leadership skills to create an environment for people to flourish, fully utilising the talent in your business to transform your service offering.

Last chance to book! Click here for the agenda.

*** JUST ANNOUNCED ***

Delegates will have the opportunity to tour Titanic Belfast as part of their visit. Please request a place with your reservation. Click here to reserve your tour.

Further information/How to register

Please contact the event organisers for further information

Sophie Connors
sophie.connors@cca-global.com
0141 564 9010