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06/09/2019 EVENTS
Access the highlights and key take-aways from our People & HR Forum, held at CCA HQ on 8 May 2019. Presentations from Standard Life and Coventry Building Society helped shape new concepts on vulnerability, engagement and positive culture change.

31/03/2019 INDUSTRY NEWS
The Emerging Leader Award is an exclusive award category for CCA Platinum Members. It seeks to recognise emerging leaders within the organisation that are truly committed to driving transformational change.

25/03/2019 EVENTS
Sir Lenny Henry is the host of CCA Gala Dinner and Excellence Awards ceremony being hosted at the Hilton Hotel Glasgow on 13 November 2019.

23/01/2019 EVENTS
Nationwide Building Society hosted CCA's first Industry Council Thought Leadership Forum of 2019 at their HQ in Swindon bringing together industry leaders from leading brands in private and public sectors to debate current and future service challenges to

21/01/2019 PODCAST
Highlights from our C-Suite debate at CCA Convention featuring Anne Marie Forsyth, CCA; Alison Varney, Sky; Jill Waters, NS&I; Ian Craig, Nationwide; Greg Reed, HomeServe