CCA VISIONARIES – SESSION 4

Why is Coventry Building Society a ‘Great Place to Work’?

Feedback from CCA Excellence Award Judging panel cited, “Great achievement in staff survey results improving each year to a superb 2nd place overall in 100 Best Companies”. Winning the CCA Excellence Award for ‘Great Places to Work’ for 3 out of 4 years clearly indicates Coventry Building Society’s commitment to its employees to create an environment for them to flourish and best support their customers. As a CCA accredited organisation for more than xx years, continual improvement and excellence is at the core of what they deliver.

In this latest Visionaries session, we will hear from Coventry’s COO Peter Frost where we’ll get the inside view on creating such a positive culture.

 

CCA Visionaries is an exclusive series of inspirational leadership talks designed to help leaders prepare for the future and make the right decisions to take their business forward.

The series is designed to include input from respected business experts and strategists each offering their perspective on leadership and the factors most important to them and their business. Participants have the opportunity to exchange experiences and take part in meaningful discussions about the future of CX in a digital age.

Digital sessions take place every 6 weeks bringing together some of the smartest and most experienced minds in customer service and CX to collaborate, learn and develop for the future.

To find out more about CCA Visionaries programme, please get in touch.