Announcing the shortlist for the 2024 Excellence Awards!
Announcing the shortlist for the 2024 Excellence Awards!
Latest news, insight & opinion from CCA
CCA Global is proud to announce that One Vision Housing, part of the Sovini Group has once again achieved CCA Global Accreditation for Customer Experience©
Customer experience is king, but can your in-house team handle it all? This article explores why outsourcing customer service is no longer a nicety, but a 'must-have' for success.
Customer experience is a top priority across industries, but how do you keep up? This article explores the key trends impacting CXM in Finance, Telco, Retail, and Utilities.
Glory Global, a leading Japanese company specialising in cash handling technology, has achieved CCA Global Accreditation for Customer Experience© across its UK and Spanish customer experience centres since 2020.
We are thrilled to congratulate the Guinness Partnership on their continued accreditation to CCA Global Accreditation for Customer Experience©. As a leading customer service organisation offering affordable housing, Guinness Housing Partnership operates
Marvin Humes will be gracing the stage at the CCA Gala Dinner and Excellence Awards Ceremony in Glasgow on 25th April 2024!
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