Complete a short online form explaining why you are putting forward the nominee. This will be reviewed by the CCA Spotlight Awards Panel who will provide comment and feedback which can be shared with the nominee at the end of the process.

There are two points in the calendar year when CCA Spotlight Award nominees will be recognised:-

CCA Leaders' Summit (Manchester 3 November 2022)
CCA Excellence Awards Gala Dinner (Glasgow 27 April 2023)

Here is some inspiration for your entries:

• Spotlight the C-suite leaders /directors in your business who consistently work to keep teams energised, focused and motivated. Their focus on communication and consistent messaging provides reassurance and confidence that you are valued and in safe hands and working for a great employer.
• Spotlight the operations managers and heads of department who understand the day-to-day challenges of working in front-line customer operations and are committed to implementing the necessary changes to support improvements. Service excellence and doing the right thing for customer and staff is top of mind.
• Spotlight the team leaders who support, encourage and coach their teams to be the best they can be. Their focus on getting it right for the customer is their priority, whilst making sure their teams have the tools, skills and expertise to deliver.

All Platinum Members and CCA Accredited members will receive one complimentary entry.
Additional entries cost £250 plus VAT.

CCA members: £250 plus VAT per entry
Non-members: £400 plus VAT per entry

Awards being presented at CCA Leaders' Summit (Manchester 3 November 2022)
Deadline: 7th October 2022 at 5pm
Awards being presented at CCA Excellence Awards Gala Dinner (Glasgow 27 April 2023)
Deadline: 7th April 2023 at 5pm