Sometimes we get a query or a question from someone which we can't answer. But we know that someone out there can!
If you think you can help with some of these enquiries then please click on the link to respond. All questions and responses will be kept anonymous.
SAP/CRM Is anyone using SAP as a CRM in the contact centre environment and could they tell us about how they handle the SAP competency element i.e: their own configuration of the system? Please send your responses to the CCA team