Events

15/03/2018

Compliance in the Contact Centre: Four misconceptions around compensating controls

Webinar

11.30-12.30

2018 is set to be the year of compliance with the introduction of the General Data Protection Regulations (GDPR) and the recent PCI DSS 3.2 amendment. In this webinar we will take a look at compliance in the contact centre, specifically exploring the misconceptions around compensating controls such as pause and resume.

CCA will be joined by PCI Pal for this short, sharp session. Listen in to find out why these make do solutions won’t work for the long term or protect your business from the legal and financial consequences should something go wrong.


Contact information

Sophie Connors
01415649010

Venue

Webinar